Switch platform

Switch from Shopify to Humryk

You move your products from Shopify with a CSV export, bring your newsletter contacts, business customers and blog, and finish the new store while the old one stays open. When everything is ready, you move your domain. Order history, passwords and subscribers' payment agreements can't be moved. We tell you that before you start.

  • A product import that recognises the Shopify format
  • The new store runs on a temporary address until you're ready
  • Your Shopify product addresses are kept
  • We help you with the move

Last checked

How to move

You can finish the new store while Shopify is still open, and switch when you're ready.

  1. 1Start the trial14 days free, no credit card. The new store gets a temporary address straight away.
  2. 2Import your productsExport the products from Shopify as CSV and upload the file under Products → Import. Humryk recognises the format.
  3. 3Bring customers and contentImport newsletter contacts and business customers, and move your blog.
  4. 4Set up payments, shipping and accountingConnect Stripe, Bring or Profrakt and your accounting software.
  5. 5Test on the temporary addressPlace an order or two before any customer sees the store.
  6. 6Move your domainAdd your domain; Humryk shows the DNS records to add at your domain provider, and SSL is automatic.

What you bring with you

WhatMovesHow
ProductsYesA CSV export from the old store: name, descriptions, variants with price, SKU and barcode, images, tags and SEO texts. They arrive as drafts you review before publishing.
Stock levelsYesA separate stock import for products with stock tracking.
Newsletter contactsYesContacts with consent and unsubscribes, from Shopify and Klaviyo exports and plain CSV files.
Business customersYesImported from a spreadsheet, with an invitation to their contacts now or later.
BlogYesPosts move with their dates and images, and the old addresses redirect.
CategoriesPartlyArrive as tags on the products.
Order historyNoStays in the old platform.
PasswordsNoCan't be moved from any platform. Customers sign in with a code by email or set a new password.
SubscriptionsNoPayment agreements can't be moved; subscribers sign up again.

Old addresses and search results

Product addresses from Shopify are kept: /products/name becomes the same address with us, so old links and search results work once the domain has moved.

Redirects start working once the domain points to the new store.

Specific to Shopify

Export products from the Shopify admin as CSV, and customers as CSV for the newsletter list. Consent comes along. The blog moves straight from Shopify, with redirects from the old addresses. Subscriptions are built into Humryk, so you don't need a subscription app; subscribers sign up again in the new store.

What doesn't move

  • Order history stays in the old platform. Export it before you close it.
  • Passwords can't be moved from any platform. Customers sign in with a code by email, or set a new password.
  • Subscribers' payment agreements can't be moved. They sign up again in the new store.

Common questions

How do I move my online store from Shopify to Humryk?
Export the products from Shopify as CSV and import them into Humryk, bring contacts, business customers and the blog, set up payments, shipping and accounting, test on the temporary address, and move your domain when you're ready.
Do I have to close the old store while I move?
No. The new store runs on a temporary address until you move your domain, so you can switch when everything is ready.
Does my order history come along?
No, order history stays in the old platform. Export it before you close it.
Do I keep my Shopify product addresses?
Yes. The Shopify address /products/name becomes the same with us, so old links work once the domain has moved.
What about B2B on Shopify?
In Humryk, a B2B portal with prices per customer, approval and invoicing through your accounting software is included from the Start plan. See the B2B portal.

Try it on your own business

14 days free, no credit card. We help you move products and customers, and you can keep your old shop running until you're ready.